A Royal Caribbean vacation is an experience you’ll never forget. And we want to help you get the very most out of every moment. So we’ve put together a few basic guidelines to help ensure a safe and timely departure for all our guests.
In order to ensure everyone has time to pass through security, all guests must check in at least 60 minutes in advance of scheduled departure. If you have not checked in 60 minutes prior to departure, you will be considered a no-show, and your booking will be cancelled and cancellation penalties applied.
Friends and relatives are welcome to come to the dock to see you off. However, for security reasons, they will not be allowed to board the ship at any port.
Each scheduled passenger will need to complete their Guest Information Form prior to arrival at the dock. For your convenience, you can now complete this form online under boarding documents. To complete this form, you will need your booking number, ship and sail date, all your personal information, as well as any contact information you wish to provide.
Guests in the same stateroom, including those with different last names, will receive one convenient booklet so long as each individual in the stateroom has the same air gateway, same arrival date and time, and same pre/post package(s). If guests in the same stateroom have different travel itineraries booked through us, including gateways, transfers, mailing addresses, etc. they will receive separate books.
We’ve redesigned our ticket booklet to provide more value. The booklets now feature:
Table of contents for quick access to needed information
Complete travel schedule and itinerary map
Ticket and vouchers that are personalized to the guest
Fewer forms that need to be filled out prior to boarding
Guest services information packaged in an easy-to-use manner
We now use single-color luggage tags for all ships in the fleet:
Luggage tags are now personalized with name and stateroom number
Tags for different ships are identified by bolded ship name for ease of identification
Electronic air tickets will be used when possible to lessen the burden of returning air tickets for changes. Occasionally, on international air itineraries, a guest may receive a combination of both paper and e-tickets. Air information is easily found in the new Ticket Booklet.
Can my relatives or friends come onboard to see me off or visit me while in a port of call? For security reasons, guests are not allowed to bring visitors on board ships in any ports.
What documents will I need to travel?
Before Leaving Home:
Please take a few minutes to familiarize yourself with the required travel documents you will be asked to provide prior to boarding the ship.
Caution: The requirements described below are either required by government regulations or reflect Celebrity Cruises’ travel policies. They are subject to change without notice.
It is the sole responsibility of the guest to identify all travel documents and obtain and have available when necessary the appropriate valid travel documents such as passports, visas, inoculation and family legal documents required for boarding and re-entry into the United States and other countries. For your protection, we recommend that your passport expiration date not occur within six (6) months of the sailing termination date.
Guests who do not possess the proper documentation may be prevented from boarding their flight or ship or from entering a country and may be subject to fines. If as a result of your lack of proper documentation, a fine or other cost is incurred by Royal Caribbean Cruises Ltd., you agree to indemnify Royal Caribbean Cruises Ltd. for such expenses. No refunds will be given to individuals who fail to bring proper documentation.
Important: Celebrity Cruises domestic sailings are all sailings originating and ending in ports located in the U.S., Canada and Mexico including Panama Canal sailings. All other sailings are considered to be international sailings. These include itineraries in Europe, South America and Australia/New Zealand including re-positioning sailings originating or ending in their ports.
U.S. citizens traveling on our international sailings are required to have valid passports.
Domestic Sailing Requirements:
A passport (valid or expired) is highly recommended as it will speed-up your check-in formalities as well as your departure procedures with government officials (if you would like to find out how to obtain a passport, you can do so at http://travel.state.gov/passport_services.html). In the absence of a passport, a birth certificate (original, notoraized copy or certified copy), plus a picture ID card issued by a federal, state or local government agency is required. A voter registration card or Social Security Card are not considered to be proof of citizenship. Children under 16 years of age do not require a picture ID. Visas are not required for U.S. citizens.
Non U.S. Citizens (Except Canadians):
Valid passports and visas (when needed) including the original copy of Alien Registration Card (ARC or “Green card”) and any other travel documentation required because of alien status in the United States or with respect to any country on the itinerary. For visas, please contact the Embassies (Consular Services) of each country on your sailing itinerary or the visa service of your choice, such as Zierer Visa Service where you can email or call for specific visa requirements, information, forms and fees for your nationality.
A passport (valid or expired) is highly recommended as it will speed-up your ship check-in formalities (if you would like to find out how to obtain a passport, you can do so at http://www.ppt.gc.ca). In the absence of a passport, a birth certificate (original, notorized copy or certified copy), plus a picture ID card issued by a federal or provincial government agency.
Children under 16 years of age do not require a picture ID.
Visas are not required for Canadian citizens.
Canadian Landed Immigrants:
For those citizens of British Commonwealth countries who reside in Canada, valid passports and US visas are now required. Also required is the original copy of your Permanent Resident Card (PR Card), formally the IMM 1000, or with respect to any country on the itinerary any other travel documentation required because of alien status.
For Visas, please contact the Embassies (Consular Services) of each country on your sailing itinerary or the visa service of your choice, for specific visa requirements, information, forms and fees for your nationality.
Zierer Visa Service: www.zvs.com
Phone Number: 866-788-1100
Email Address: www.cdc.gov/travel to determine travel and health documentary requirements.
Family Legal Documents:
Adults who are not the parent or Legal Guardian of any minor child traveling with them are required to present the child’s valid passport and visa (if required) or the child’s birth certificate (original, a notorized copy or a certified copy) and anoriginal notarized letter signed by at least one of the child’s parents. The notarized letter from the child’s parent must authorize the traveling adult to take the child on the specific cruise and must authorize the traveling adult to supervise the child and permit any medical treatment that must be administered to the child. If a non-parent adult is a Legal Guardian, the adult must present a certified certificate of Guardianship with respect to the child.
Inoculation / Health:
As detailed in our brochure, all guests must ensure that they are medically and physically fit for travel. The Centers for Disease Control (CDC) and the World Health Organization (WHO) provide guidelines as to which vaccinations are required in each country. In many cases inoculations are recommended but in some circumstances they are required. We recommend that you check with your health care professional or a Travel Medicine Specialist certified by the WHO for guidance. Other informational resources can be accessed at the Centers for Disease Control and Prevention’s Traveler’s Health website at www.cdc.gov/travel or toll free at 1-877-FYI-TRIP, and the World Health Organization website at www.who.int/vaccines-diseases.
Guests on consecutive sailings must ensure they have the proper Travel Documents for their entire cruise vacation.